Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? We get it. That’s why at EraBoot, we’ve made it our mission to keep things personal. Fun fact: our founder still replies to every single email that comes in—no kidding! It’s a tradition that started back when we were just a tiny team working out of a garage in New York.
Whether you’ve got a question, a suggestion, or just want to chat about your latest shopping spree (we won’t judge!), we’re all ears. Here’s how you can reach us:
Honestly, we wouldn’t be here without you. Remember that time a customer suggested we add wider sizes? Boom—now it’s one of our best-selling lines! So don’t hold back. Got an idea? A complaint? A random thought about life? We’re listening.
P.S. Need help ASAP? Try our Live Chat. It’s like texting a friend who happens to know everything about shoes.
"I emailed them about a damaged pair, and the founder himself sent a replacement with a handwritten note. Now that’s what I call service!" — Sarah J., loyal customer since 2021